Sikkerhedsvejledning
Senest opdateret: 2026-08-08
1. Generelle sikkerhedstips
Trust your instincts and keep exchange discussions on Swaply where practical. Before agreeing to an exchange, review the other participant's profile and available reputation signals. The chat may warn about external contact details and restrict certain attachment types, but Swaply does not guarantee that every private message is automatically screened or moderated before delivery. Share sensitive personal information only when it is necessary for an agreed exchange step.
2. Møde personligt
Meet in a public, well-lit place, consider bringing another person, inspect the item before confirming, and use only confirmation features that are actually available in the current production flow.
3. Sikker forsendelse
Brug kun sporede forsendelsestjenester. Tag billeder af genstanden og emballagen før afsendelse. Gem forsendelseskvitteringer og sporingsnumre. Marker ikke et swap som fuldført før du har modtaget og inspiceret genstanden. Hvis du bruger kuriertjenester, skal begge parter være enige om hvem der betaler forsendelsesomkostninger før afsendelse.
4. Genkendelse af svindel
Vær forsigtig med brugere som: presser dig til at fuldføre swaps hurtigt, beder om at kommunikere uden for Swaply, tilbyder genstande af usædvanlig høj værdi for almindelige genstande, nægter at mødes personligt eller bruge sporet forsendelse, beder om penge eller gavekort som del af swappet. Rapporter mistænkelig adfærd omedelbar ved hjælp af rapportknappen på brugerens profil.
5. Rapportering af problemer
Use the available Report, Block, and Dispute tools to flag suspicious content, unsafe behavior, prohibited listings, or exchange problems. Reports and disputes may be reviewed and acted on under Swaply's safety controls; no fixed review-time guarantee is made. For urgent safety concerns, contact the appropriate local authorities first, then notify Swaply at safety@swaply.world.
6. Kontakt
For safety questions, use the available support or reporting channels. For urgent situations, contact local emergency services first.